In today's economic environment, many companies are finding ways to downsize their businesses to make up for the challenges that our nation is currently facing. This is not the case at the J.Lodge Corporation in the Gateway Business Park located in Fort Myers. FL.
Founded in 1999, J.Lodge is an industry leader in the science of call center quality assurance that includes call monitoring, call center operations and call center employee leasing. President and co-founder, Mike Schrider, has credited his company’s success to a unique employee model that hires physically disabled Americans who are college educated with 5 or more years as business professionals. This expertise and model allows J.Lodge to provide quality assessments in customer service to its clients at prices that rival offshore providers.
With close to 300 employees nationwide, J.Lodge provides a platform for these physically disabled individuals for a well-paid career as quality analysts, call center consultants and quality managers; some even work as mystery callers to test the quality of leading customer service agents in major companies.
As a result, major corporations have recognized this unique employee model and have begun contracting J.Lodge’s services to aid them in improving their quality operations, increasing sales opportunities and reducing unnecessary costs within their call centers. With its growing business, J.Lodge has launched 2 new divisions, Stateside Call Center & All America Works, which will provide even more jobs for physically disabled Americans.
For more information, please visit: www.jlodge.com
Saturday, July 11, 2009
J.Lodge Corporation Gives Disable Americans A Platform To Succed
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